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Effective Date: 11 November 2025
Welcome to DetailDash (“we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your use of [www.detaildash.co.uk] (the “Website”) and all related features and services (collectively, the “Service”).
By accessing or using the Website, you confirm that you have read, understood, and agree to be bound by these Terms. If you disagree with any part, you must stop using the Service immediately.
IMPORTANT NOTICE:
DetailDash (detaildash.co.uk) does not provide any car valeting, detailing, or related automotive services itself. We are strictly an information directory and introductory platform.
Any booking, transaction, service, or contract you enter into is solely between you and the independent Service Provider. DetailDash accepts no legal liability for the quality, outcome, damage, or dispute arising from services rendered by any listed third party.
1.1 Platform Description
DetailDash (“we”, “us”, “our”) operates as an online directory and discovery platform that connects users (“Users”, “you”) with independent car valeting, detailing, and related automotive service providers (“Service Providers”).
1.2 Independence
We do not own, manage, control, employ, or endorse any Service Provider listed on our platform.
DetailDash is not itself a car-care service provider and does not participate in, manage, or guarantee any transaction between Users and Service Providers.
1.3 Source of Listings
Many listings on DetailDash are created using publicly available business information or user submissions.
Accordingly, some businesses may not have directly provided or verified their details, and such details may not always be accurate, complete, or current.
1.4 Accuracy and Responsibility
By using the Website, you acknowledge and agree that:
(a) some businesses listed may not have given explicit consent for inclusion;
(b) DetailDash does not verify that any business is operational, licensed, or insured; and
(c) if you are a business owner and wish to update, claim, or remove your listing, you may contact us via our online form, and we will take reasonable steps to amend or remove it.
1.5 Disclaimer
We disclaim all liability for any errors, inaccuracies, or omissions in any business listing.
2.1 Lawful Use
You agree to use the Website only for lawful purposes and in accordance with these Terms.
2.2 Prohibited Conduct
You must not attempt to interfere with, damage, or gain unauthorised access to any part of the Website or its systems.
2.3 User Responsibility
You are responsible for ensuring that all information you provide (for example, when submitting a listing, enquiry, or review) is accurate, current, and lawful.
2.4 Enforcement Rights
We reserve the right to suspend or terminate access to anyone who breaches these Terms or misuses the platform.
3.1 Independent Listings
All listings and service details relate to independent third-party Service Providers.
While DetailDash may moderate listings for quality, we do not verify, warrant, or guarantee:
(a) the accuracy or completeness of listing information;
(b) the qualifications, insurance, or licences of Service Providers;
(c) the quality, safety, or outcome of any services provided; or
(d) the availability or pricing of any service.
3.2 Risk and Due Diligence
Any engagement, communication, or contract formed between you and a Service Provider is entirely at your own risk.
You are solely responsible for conducting your own due diligence before purchasing or booking any services.
3.3 Booking Functions
The Website may allow you to make enquiries or bookings with certain Service Providers.
When using these features:
You are communicating directly with the Service Provider, not with DetailDash.
Any confirmation, modification, or cancellation of a booking is between you and that Service Provider.
DetailDash does not manage, oversee, or guarantee the availability, timing, or completion of any booking.
We are not responsible for ensuring that any Service Provider receives or responds to your request.
3.4 Consumer Awareness
To avoid confusion:
Payments for any services must be made directly to the Service Provider.
DetailDash does not charge car owners or drivers for valeting or detailing services.
Any “Book” or “Enquire” buttons on our website are provided purely as a convenience feature to connect you with the business.
DetailDash does not provide, broker, or fulfil any car valeting or detailing service.
4.1 User Submissions
Users may submit reviews, photos, or feedback, provided such content is lawful, truthful, and non-defamatory.
4.2 Moderation Rights
DetailDash reserves the right (but is not obliged) to remove or edit any content at any time.
4.3 Licence to Use Content
By posting content, you grant DetailDash an irrevocable, worldwide, royalty-free licence to use, reproduce, and display such material in connection with the Website and related promotional activity.
4.4 User Indemnity
You agree to indemnify and hold DetailDash harmless against any claims arising from content you submit.
5.1 Payment Processing
Any payments made via the Website are processed by trusted third-party payment providers.
DetailDash does not store credit card information and cannot be held responsible for payment errors, disputes, or chargebacks between Users and Service Providers.
5.2 Pricing
All pricing information is supplied by Service Providers and may change without notice.
We are not liable for inaccuracies, omissions, or discrepancies in pricing or offers.
5.3 Business Subscriptions
Service Providers may purchase subscriptions or paid listings to enhance visibility on the platform.
Such payments are for online directory and visibility features only and do not guarantee any specific number of leads, enquiries, or revenue.
5.4 Refunds and Disputes
All subscriptions are non-refundable unless otherwise required by UK consumer law.
Service Providers are responsible for ensuring their listings and marketing materials comply with applicable laws.
If a payment dispute arises, it must be resolved directly with the payment processor (e.g. Stripe) or your financial institution.
All intellectual property on the Website — including text, images, code, and branding — is owned by or licensed to DetailDash.
You may not reproduce, distribute, or exploit any part of the Website without prior written consent.
7.1 General Disclaimer
To the maximum extent permitted by law, the Website and all information are provided “as is” and “as available”, without warranties of any kind, express or implied.
7.2 Platform Limitations
DetailDash disclaims all liability for:
(a) any act, omission, or negligence of a Service Provider or User;
(b) any injury, loss, damage, or dissatisfaction resulting from services rendered;
(c) errors, inaccuracies, or omissions in listings or reviews;
(d) any viruses, downtime, or technical failures; and
(e) any loss of data, profits, or reputation arising from use or inability to use the Website.
7.3 User Risk and Indemnity
If you rely on any information or booking function on our Website, you do so entirely at your own risk.
You agree to indemnify, defend, and hold harmless DetailDash, its directors, employees, and affiliates from any claim, damage, loss, or expense (including legal fees) arising from your use of the Website or dealings with Service Providers.
7.4 Liability Cap
In no event shall DetailDash’s total liability to you exceed £50, regardless of the cause of action.
Nothing in these Terms creates any employment, partnership, joint venture, or agency relationship between DetailDash and any Service Provider or User.
9.1 Compliance
Use of our Website is governed by our Privacy Policy and Cookie Policy, which comply with the UK Data Protection Act 2018 and the UK GDPR.
9.2 Data Sharing
When you make a booking or enquiry through the Website, the personal data you provide (such as your name, phone number, or email address) may be shared directly with the selected Service Provider to facilitate that request.
9.3 Third-Party Responsibility
DetailDash cannot control how Service Providers handle your data once it is shared, and you are encouraged to review their individual privacy policies before submitting personal information.
9.4 Consent
By using our Website, you consent to our collection and use of data as described in our Privacy Policy.
We may, at our sole discretion, suspend, restrict, or terminate your access to the Website at any time, without notice, if we believe you have violated these Terms or acted in a way that could harm our reputation or other users.
We reserve the right to modify these Terms at any time. Updated versions will be posted on this page, and continued use of the Website after such updates constitutes your acceptance of the revised Terms.
These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the English courts.
If you have any questions about these Terms, please contact us through the contact form available on our website.
14.1 Procedure
If you are a business owner and believe your information has been listed incorrectly or without consent, you may contact us via our website form.
14.2 Verification
Upon verifying your ownership, we will review and, where appropriate, amend or remove the listing.
14.3 Disclaimer
This process does not imply any liability on the part of DetailDash, and we reserve the right to maintain accurate directory data derived from public sources.
DetailDash is a directory and marketing platform only. All services are provided by independent third parties. DetailDash accepts no responsibility for the conduct, quality, safety, or performance of any listed service provider.